1. Who We AreThe Alexa Ritual & Spirit website is operated by a Belgian artisan specializing in handmade cosmetics, ritual candles, and crystal jewelry.
2. Contact DetailsAlexa Ritual & Spirit
Email: [email protected]
VAT Number: BE 0758.925.842
3. Our CommitmentWe are committed to protecting your personal data and processing it in full compliance with European legislation (GDPR).
4. Personal Data We CollectWhen you visit the site or place an order, we may collect the following:
- First and last name
- Delivery and billing address
- Email address
- Phone number
- Payment details (securely processed via external platforms – not stored on our site)
- Order history
- Messages sent via contact forms
5. How We Use Your DataYour data is used exclusively for:
- Processing and delivering your orders
- Issuing invoices
- Communicating order status updates
- Sending offers or news (only if you have voluntarily subscribed to our newsletter)
6. Legal Basis for ProcessingData processing is based on Articles 6(1)(b) and 6(1)(c) of the GDPR:
- To fulfill the sales contract
- To meet legal obligations (invoicing, accounting)
For promotional communications, the legal basis is your explicit consent.
7. Data Storage and ProtectionYour data is stored securely on protected servers accessible only to the site administrator.
It is never shared with third parties, except with essential partners (e.g., payment processors, delivery companies), who are also GDPR-compliant.
8. Your GDPR RightsYou have the right to:
- Access your personal data
- Request correction or deletion
- Restrict processing
- Object to processing for marketing purposes
- Request data portability to another provider
- Withdraw consent at any time
9. How to Exercise Your RightsContact us at:
[email protected] (mailto:[email protected])
10. CookiesThe site may use technical and analytical cookies to improve user experience.
You can manage or delete cookies at any time through your browser settings.
11. Data RetentionPersonal data is retained only as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal requirements (e.g., accounting records – minimum 7 years)
12. Data SecurityWe implement all reasonable measures to protect your data from unauthorized access, alteration, or disclosure.
Thank you for trusting Alexa Ritual & Spirit with your personal information.
We honor your privacy as part of our commitment to care, intention, and harmony.